Some of your worst reviews break Amazon’s rules. We get them removed.

We challenge review text with a specific policy issue: seller or shipping-only complaints, orders and returns, packaging or condition on arrival, harassment, personal information, promotion or spam, or text demonstrably about a different product. We do not challenge a review just because it is negative. Genuine complaints about performance, taste, fit, value, or product safety stay unless the content independently breaks a rule.

A star-only rating has no review text to cite, so it is usually not a standard content appeal. Suspected fakes need specific evidence; suspicion alone is not enough — so beyond the review text itself, every review we analyze is screened against buyer-network signals from your own listing data: compressed posting windows, unverified-purchase clusters, repeated wording across different accounts, and the same reviewer identity across your listings. When a pattern is present, it is attached to the case as supporting evidence; we report the observed pattern and Amazon judges intent. Shipping-only product reviews can be evaluated for FBA or FBM, but seller feedback follows a different removal process. Wrong-product, merged-listing, and old-version reviews are checked against Amazon’s variation rules first — some are review cases, while others require a catalog correction.

The work, not credits. $149 a month on Starter pays for a team on your account: every listing watched, a verdict on every new low-star review, cases written and filed by a person, follow-up with Amazon, reviewer patterns checked across your listings, and your star rating tracked with a weekly report. Removals are $99 each, only when Amazon takes the review down. A free removal credit comes with every paid month.

A person on our team. Our system finds the reviews that break Amazon's rules and writes each case, quoting Amazon's rules in Amazon's own words. A person files it by hand in Seller Central, strongest first, and follows it with Amazon. Nothing is sent automatically.

No. We find the violations, write the cases and file them. Picking which 1 to 3 star reviews to appeal is our job. You set one number: how many removals we may bill each month after your free credits, at $99 each. Set it to 0 and you never pay more than your plan price. Existing Pay Per Removal accounts keep their monthly removal budget.

You pay no removal fee. Your monthly price covers the monitoring and the filing work either way, and unused free removal credits bank for later while your subscription is active. If we try again, it is because something material changed: new evidence, updated guidance or a clearer policy match.

Annual plans give you 3 months free: you pay the equivalent of 9 monthly payments and get 12 months of service. The annual price is billed once, today, and your term starts immediately, including the whole year’s free removal credits on day one, so we can appeal as many eligible reviews as possible right away. There is no separate free-trial step on annual; the 30-day free trial applies to monthly plans.

Yes, on subscription plans, case by case. If another provider quoted you less for a comparable review-removal subscription, email the offer (pricing page, quote or invoice) to support@reviewmagicco.com and we respond within 24 hours. If it checks out, we issue a private code that keeps the matched rate for as long as your subscription stays active. Price matching covers the subscription only, not removal fees, and we decide whether an offer is comparable.

We protect workspace access with sign-in and account permissions, and we do not sell customer contact lists or give private case files to other businesses for their own marketing. Authorized staff and service providers handle the information needed to operate the service, and Amazon receives relevant case information when we submit an appeal. We also use analytics and advertising measurement tools on our website. Our Privacy Policy explains those uses and how to request access, correction, or deletion. Read our Privacy Policy

No. We use public review data and only request the minimum access needed for your workflow. Your account credentials stay with you.

Yes. Every plan can monitor eligible ASINs from multiple seller accounts in one workspace. Agencies of any size can sell removals white-label: we do the casework under the agency's name, the agency sets its own client price, and we invoice the agency $69 per removal. Agencies that prefer us to bill their clients can refer them instead and earn a share of the profit, while each referred client keeps its own workspace, billing, and control. You can add products from 17 Amazon marketplaces, including Amazon.com, Amazon.co.uk, Amazon.de, Amazon.ca, Amazon.com.mx and Amazon.co.jp, and an agency portfolio can span all of them. We check each review against the rules of the Amazon store it was written on, and write each case in the language that store's Seller Support works in. Our standard workflow is for Seller Central and third-party sellers; Vendor Central and 1P are not part of self-serve onboarding today. See the agency partner program

Active listings are checked automatically, and higher-activity listings may be checked more often. Your dashboard shows the latest completed check and current listing status. Monitoring is scheduled, not a live feed, and it is included with every plan.

We aim to file within 48 hours of flagging a violation. That is our internal target, not a guarantee. Amazon's decision is entirely theirs. After a removal, we re-check the live listing before any removal fee bills.

You can report reviews yourself. The hard part is specificity: finding the exact rule, quoting the exact words that break it and writing a case Amazon can act on, every week, on every listing. We do all of it, with a person filing each case, and every case, citation and outcome is logged in your dashboard as a file you can open.