Bad reviews are selling your competitors’ products.

We challenge review text with a specific policy issue: seller or shipping-only complaints, orders and returns, packaging or condition on arrival, harassment, personal information, promotion or spam, or text demonstrably about a different product. We do not challenge a review just because it is negative. Genuine complaints about performance, taste, fit, value, or product safety stay unless the content independently breaks a rule.

A star-only rating has no review text to cite, so it is usually not a standard content appeal. Suspected fakes need specific evidence; suspicion alone is not enough — so beyond the review text itself, every review we analyze is screened against buyer-network signals from your own listing data: compressed posting windows, unverified-purchase clusters, repeated wording across different accounts, and the same reviewer identity across your listings. When a pattern is present, it is attached to the case as supporting evidence; we report the observed pattern and Amazon judges intent. Shipping-only product reviews can be evaluated for FBA or FBM, but seller feedback follows a different removal process. Wrong-product, merged-listing, and old-version reviews are checked against Amazon’s variation rules first — some are review cases, while others require a catalog correction.

You choose. On the Removal Kit, we write the case. You report it on Amazon and send the case from your own Seller Central. Add File It For Me, set a monthly limit, and we file cases for you up to that limit. On a Done For You plan, a trained specialist checks every case and files the ones that hold up through Amazon's official channels. Our AI finds reviews that may break Amazon's rules and drafts the evidence. Nothing is sent automatically.

Yes. That's the Removal Kit, $29.97 a month. We watch your products, check your newest low-star reviews against Amazon's written rules, and write every case: the rule, the exact words and the letter. You report it from your own Amazon account and Amazon decides. Don't want to send them? Turn on File It For Me and we send them for $149 each, only when Amazon removes the review. Report only reviews that break a rule. Reporting ones that don't can put your own account at risk. How to report a review with your Removal Kit

No. We find the violations and write the cases, always putting the reviews most likely to come down first. On the Removal Kit you set one number: your File It For Me limit, the most cases we file for you in a month. You pay $149 only for the ones Amazon removes. The limit starts at 0, so nothing is filed or billed until you raise it. Done For You plans don't even set that. Picking which 1 to 3 star reviews to appeal is our job. Existing Pay Per Removal accounts keep their monthly removal budget.

You pay no removal fee. On the Removal Kit, your monthly price covers finding and writing the cases either way, and a review that is still up after our last check can be reported once more later if it hasn't changed. On a Done For You plan, the monthly fee covers the monitoring and filing work, and unused free removal credits bank for later while your subscription is active. If we reattempt, it is because something material changed: new evidence, updated guidance, or a clearer policy match.

Annual billing is for Done For You plans. You get 3 months free: you pay the equivalent of 9 monthly payments and get 12 months of service. The annual price is billed once, today, and your term starts immediately, including the whole year's free removal credits on day one, so we can appeal as many eligible reviews as possible right away. There is no separate free-trial step on annual; the 30-day free trial applies to monthly Done For You plans. The Removal Kit is billed monthly only, with no trial.

Yes, on Done For You plans, case by case. If another provider quoted you less for a comparable review-removal subscription, email the offer (pricing page, quote, or invoice) to support@reviewmagicco.com and we respond within 24 hours. If it checks out, we issue a private code that locks in the matched rate for as long as your subscription stays active. Price matching does not apply to the Removal Kit, Pay Per Removal, File It For Me or per-removal success fees, and we determine whether an offer is comparable.

We protect workspace access with sign-in and account permissions, and we do not sell customer contact lists or give private case files to other businesses for their own marketing. Authorized staff and service providers handle the information needed to operate the service, and Amazon receives relevant case information when we submit an appeal. We also use analytics and advertising measurement tools on our website. Our Privacy Policy explains those uses and how to request access, correction, or deletion. Read our Privacy Policy

No. We work from public review data and ask only for the access your plan needs. Your password stays with you. On the Removal Kit, you report the review on Amazon and send the case from your own Seller Central, so you never give us access.

Yes. Every Done For You plan can monitor eligible ASINs from multiple seller accounts in one workspace. Agencies get a dedicated partner program: one portfolio console across every client, we do the casework, and the agency earns a share of the profit, while every legal client keeps its own workspace, billing, and control, and can revoke agency access at any time. Agency clients are always on a Done For You plan. Self-serve onboarding currently supports Amazon.com, Amazon.ca, Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.es, and Amazon.it; agency portfolios can span additional Amazon marketplaces, confirmed during onboarding. The Removal Kit covers up to 10 Amazon.com products, one workspace per seller account. Our standard workflow is for Seller Central and third-party sellers; Vendor Central and 1P are not part of self-serve onboarding today. See the agency partner program

Active listings are checked automatically, and higher-activity listings may be checked more often. Your dashboard shows the latest completed check and current listing status. Monitoring is scheduled, not a live feed, and it is included with every plan.

With File It For Me or a Done For You plan, we target filing within 48 hours of flagging a violation. That is an internal target, not a guarantee. On the Removal Kit, you send each case when it is ready, and we check the review after you click "I Reported It". Amazon's decision is entirely theirs. After a removal we filed, we re-check the listing before any success fee bills.

You can do it yourself. That's the Removal Kit. The hard part is specificity: finding the exact rule, quoting the exact words that break it, and writing a case Amazon can act on. We do that part for every case, with no templates and no copy-paste. Then you send it, or we do. Every case, citation, and outcome is logged in your dashboard as a case file you can open.