Review
Magic

Bad reviews hurt your sales.

We challenge the ones that break Amazon's rules.

If a review breaks Amazon's written rules, we build the case, file it, and track the decision. You only pay after a removal is verified.

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Have your listing link? Paste it below.

Success fee before removal
$0
Seller Central
Never accessed
Every removal
Re-verified 48h

Amazon makes the final call on every appeal. Success fees bill only on confirmed removal — plans bill monthly, On-Demand has no subscription.

Illustrative · not a customer resultRM-7F4A21

Subject
1.0·48h ago

“This product sucks. DO NOT BUY”

Abusive language · no product-specific feedback

Removed
Activity
  • 48h1-STAR DETECTED$0
  • 47hVIOLATION CONFIRMED$0
  • 46hAPPEAL FILED$0
  • nowREVIEW REMOVED$299
Case closed · Review gone
+1 bad review removed
Before
4.2
After
4.2

Reaches the 4.30 target

Why review operations matter

Bad reviews do two jobs: lower the rating and sell the objection.

For a 3.9 listing, the first practical target is 4.00. Then use 4.30 as the next operating target—not a promise about Amazon's weighted rating or live star graphic.

The faster move is to separate valid criticism from credible policy cases, challenge only what deserves it, and keep new reviews from becoming an unmanaged backlog.

Your real average

3.9

Illustrative star graphic

4.0 stars

First move: get the numerical average to 4.00.

Reached 4.00 average targetReached 4.30 average target

These are numerical operating targets. Amazon weights ratings, and the live listing determines the shopper-facing star graphic.

Persuasion drag

One believable bad review can do damage every day.

Frequently read

"Stopped working after three days. Support never fixed it."

If that review is inaccurate, off-policy, or about fulfillment instead of the product, leaving it up means every shopper keeps seeing the objection.

The move: verify the strongest policy cases, keep buyer objections visible, and protect the listing with a repeatable queue.

We do the work. You keep the revenue.

Four steps. Timing depends on Amazon and provider availability. $0 in success fees until a removal is verified. Here's the case file as it happens.

Step 01·DETECTED·After import

We inspect the reviews Amazon makes available.

Paste a listing. We preserve the available review records and flag the ones that may break Amazon’s written policies.

Flagged

“This product sucks. DO NOT BUY”

Abusive language · no product-specific feedback

$0No card required.
Step 02·CITED·After analysis

We cite the exact rule each one breaks.

Each candidate is tied to a specific policy clause. Unsupported reviews are left alone and do not become cases.

“Reviews must be about the product, not the seller, packaging, or delivery experience.”

Amazon Community Guidelines · cited clause-by-clause in every filing
$0Still nothing charged.
Step 03·FILED·After approval

We build the case. You approve. We file it.

The case includes quotes, policy citations, and evidence. Filing follows your approval settings; we never need your Seller Central password.

Appeal RM-7F4A21 · 3 citationsFiled through Amazon's official report flow
$0You approve before we send.
Step 04·REMOVED·After Amazon acts

A verified removal closes the case. Then you pay.

Amazon decides. If the review disappears, we verify the outcome before billing. If Amazon declines, there is no success fee.

“This product sucks. DO NOT BUY”

Removed

Verified against the live listing before any success fee bills.

$299Per removed review. Or $99 on Scale.

What this replaces

Who writes your appealTrained specialist
If nothing is removed$0 in success fees
Seller Central accessNever touched

Typical agency: retainer plus your password. DIY: a template Amazon ignores.

A record you can inspect

Follow every case from review to resolution.

Each case keeps the source review, policy basis, filing authority, actions, outcome checks, and billing event connected. You can see what happened, what happens next, and what can create a charge.

Illustrative anatomy

Synthetic field descriptions—not a customer case or promised result

Record structure / v1

  1. SECTION 01

    Source record

    Listing
    Marketplace + ASIN + legal client + brand
    Review
    Rating + source text + date + canonical URL
    Collection
    Provider, captured-at time, and available history depth
  2. SECTION 02

    Policy assessment

    Candidate basis
    Quoted review fragment and the rule it may implicate
    Decision state
    Supported, unsupported, or specialist review needed
    Evidence
    Source excerpt, policy citation, and model revision
  3. SECTION 03

    Authority and routing

    Decision owner
    Client approval or delegated agency authority
    Filing identity
    Legal identity approved for the affected brand
    Audit trail
    Actor, action, reason, and timestamp
  4. SECTION 04

    Outcome and billing

    Amazon outcome
    Pending until Amazon acts; Review Magic cannot decide it
    Verification
    Observed source state and verification history
    Billing event
    None unless a removal satisfies the verification rules
Commercial risk

Success fee follows a verified removal

A declined case does not create a success fee. Subscription charges, credits, and contract exclusions are shown separately.

Operational record

Cases remain inspectable

The review, policy basis, authority, actions, outcome checks, and billing event stay connected.

Account authority

Control stays explicit

Client ownership, delegated access, approvals, and paid-action authority remain separate, visible states.

Pay for removals. Not promises.

$299 per removal with no subscription — or subscribe and cut it to $99.

No commitment

Pay Per Removal

One-off cleanup. Cancel anytime.

$299/removal

No subscription · pay only on success

No monthly fee, no contract
Billed only on a successful removal
10 products monitored
1 Amazon account

Or subscribe for ongoing protection

Starter

Always-on monitoring for a small catalog.

$149/removal$299

$149/mo subscription

1 removal included/mo
$149 per extra removal
50 products monitored
1 Amazon account
Choose Starter
Most Popular

Growth

Steady volume across multiple products.

$129/removal$299

$499/mo subscription

3 removals included/mo
$129 per extra removal
500 products monitored
2 Amazon accounts
Choose Growth

Scale

Large catalogs and agency portfolios.

$99/removal$299

$1,500/mo subscription

6 removals included/mo
$99 per extra removal
10,000 products monitored
50 Amazon accounts
Choose Scale

Swipe to compare ›

Subscription plans include rollover credits, scheduled monitoring (12–72h scan cycles), evidence gathering, and appeals. No Seller Central password required.

Before you ask.

Final case review

Paste your Amazon product. See what we can remove.

Run the same free scan from the top of the page. No Seller Central password. No success fee before a confirmed removal.

If we find a case, you can save it and pick up in your dashboard without rescanning the product.

Free preview · No card · A success fee follows only a verified removal.

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